Logistics Analyst

Description

Job Summary: Logistics Analyst responsible for customer service, appointment scheduling and delivery tracking, and management of third-party assembly technicians. Key Highlights: 1. Appointment management and delivery tracking 2. Coordination of third-party assembly technicians 3. Customer service and communication regarding deliveries **JOB TITLE:** Logistics Analyst **LOCATION:** Caxias do Sul **REQUIREMENTS:** Completed High School; Relevant work experience; Proficiency in Microsoft Office tools; Currently pursuing a bachelor's degree in Logistics or related field is considered a plus. **RESPONSIBILITIES:** Provide general customer service; Determine furniture assembly requirements considering delivery routes; schedule assembly appointments and process assembly payments; Send emails to CESUPS with invoices and delivery deadlines upon each company shipment departure; Sort invoices and delivery receipts upon truck return from trips; Schedule assembly services with customers; Inform customers about estimated delivery times and routing details; Submit spreadsheets listing delivered orders, as well as spreadsheets and documents concerning delivery extensions; Respond to notifications of irregularities and provide general order-related information; Hire third-party assembly technicians, negotiating service scope, fees, and payment terms; Upload delivery receipts to the supplier’s portal when required; Update internal spreadsheets to reflect completed tasks; Follow up on delivery receipts issued by transportation companies. **WORK SCHEDULE:** **Monday to Thursday:** 7:30 AM – 12:00 PM and 1:00 PM – 5:30 PM. Friday: 7:30 AM – 12:00 PM and 1:00 PM – 4:30 PM. **COMPENSATION:** To be negotiated + benefits. **BENEFITS:** Attendance bonus Health insurance Dental insurance Urban transportation voucher Lunch provided at the company Life insurance **PARTNERSHIPS:** Pharmacy, gas voucher, bookstore **MINIMUM EDUCATION LEVEL:** Extracurricular / Vocational training