CONSULTANT

Description

Job Summary: The professional will conduct active client prospecting, schedule visits, track the customer journey, and update the CRM. Key Highlights: 1. Focus on active prospecting and scheduling of commercial visits. 2. Support in tracking the customer journey and directing support. 3. Requires knowledge of sales, CRM, and basic understanding of internet technology. **Description and Responsibilities:** **Working Hours:** To be informed during the interview **Experience Level:** Not specified **Employment Type:** Permanent – CLT * Active prospecting: Conducts active prospecting of small clients. * Scheduling of visits: Presents services and schedules commercial visits. * Customer follow-up: Supports full-time and senior teams in tracking the customer journey. * Support referral: Directs customers to appropriate support channels. * CRM updates: Updates the CRM with leads and sales status. * Installation feedback: Collects basic feedback regarding initial installation. **Requirements:** * Experience in external sales, corporate customer service, or business customer support is a plus. * Preferred: Experience in prospecting corporate clients (PJ). * Basic knowledge of broadband internet, fiber optic services, and digital solutions. * Proficiency in Microsoft Office (especially Excel) and CRM systems. * Basic understanding of consultative selling techniques and negotiation. * Completed high school education **Benefits:** To be informed during the interview