




Job Summary: A professional responsible for managing client-related processes, acquiring new business, and leading teams—including coaching and managing KPIs, budgeting, and process improvements. Key Highlights: 1. Team leadership and coaching 2. Strategic management of processes and KPIs 3. Business development and client management CLIENT-RELATED PROCESSES; NEW BUSINESS ACQUISITION; LEADERSHIP PROCESSES; DIRECTION AND COACHING OF THE COORDINATORS' TEAM DURING BIWEEKLY MEETINGS; COORDINATOR'S KPI MANAGEMENT; OFFICE KPI MANAGEMENT; PROCESS IMPROVEMENT INITIATIVE MANAGEMENT; OFFICE BUDGET MANAGEMENT; OFFICE SUPPLIES MANAGEMENT.


