




Job Summary: A professional responsible for client-related processes, business acquisition, team leadership and coaching, as well as managing performance indicators, budgeting, and process improvements. Key Highlights: 1. Managing client processes and acquiring new business. 2. Leading and coaching team coordinators. 3. Managing performance indicators and optimizing office processes. CLIENT PROCESSES; NEW BUSINESS ACQUISITION; LEADERSHIP PROCESSES; DIRECTION AND COACHING OF THE COORDINATORS’ TEAM DURING BIWEEKLY MEETINGS; COORDINATOR PERFORMANCE INDICATOR MANAGEMENT; OFFICE PERFORMANCE INDICATOR MANAGEMENT; PROCESS IMPROVEMENT ACTION MANAGEMENT; OFFICE BUDGET MANAGEMENT; OFFICE SUPPLIES MANAGEMENT.


