MANAGER

Description

Job Summary: An operational support professional responsible for monitoring KPIs, administrative and customer service routines, and participating in the execution of tactical plans. Key Highlights: 1. Operational support and monitoring of key performance indicators 2. Execution of administrative routines and customer service 3. Participation in tactical planning and team supervision **Description and Responsibilities:** **Schedule:** To be informed during the interview **Level:** Not specified **Employment Type:** Permanent – CLT * OPERATIONAL SUPPORT: Support branch operations under regional management supervision. * KEY PERFORMANCE INDICATORS: Monitor basic operational and commercial indicators of the unit. * ADMINISTRATIVE ROUTINES AND CUSTOMER SERVICE: Ensure execution of administrative, technical, and customer service routines. * TACTICAL PLANS: Participate in team meetings and execute defined tactical plans. * TEAM SUPERVISION: Monitor the performance of technical and commercial teams and provide guidance on simple adjustments. **Requirements:** * Basic knowledge of team management, commercial and operational routines * Familiarity with inventory control, contracts, SLA, and customer service metrics * Introductory knowledge of CRM tools and control spreadsheets * Clear communication, organization, and teamwork skills * Proactive attitude and strong sense of responsibility * Ability to follow strategic guidelines with discipline * Degree in Business Administration, Business Management, or related fields * Preferred: Short-term courses in Leadership, Team Management, or Sales **Benefits:** To be informed during the interview