Job Summary: Tga Sistemas is hiring a Technical Support Analyst to provide customer service, resolve configuration issues, install, configure, and update software, as well as perform preventive maintenance. Key Highlights: 1. Customer service via telephone, chat, and in person 2. Resolving software configuration issues 3. Performing preventive maintenance and installations Tga Sistemas believes that talented individuals deserve opportunities. We are currently recruiting for a Technical Support Analyst position. Description of duties to be performed: * Provide customer service via telephone, chat, and in person; * Resolve configuration issues; * Install, configure, and update software; * Perform preventive maintenance; * Carry out configurations according to customer requests; * Conduct assessments and preliminary evaluations of customer requests; Educational Requirements * Bachelor’s degree * Technologist degree * Postgraduate degree * Technical education