Description: What you need to have: * High school diploma * Knowledge of Office suite * Experience in customer service * Basic understanding of negotiation techniques Who inspires us? Someone who believes in and identifies with our culture: * Enjoys providing excellent service and cares about customer satisfaction. * Is proactive and has a sense of responsibility * Brings ideas, shows initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Can easily adapt to changes and new challenges. * Is organized and communicates clearly. Main responsibilities: * Receive and assist customers, provide telephone support and corporate WhatsApp communication, schedule appointments when necessary. * Analyze external customer needs, prepare quotes, and follow up on order issuance. * Check customer registration data and make updates when necessary. * Suggest parts that work together with those requested, clarifying their operation, characteristics, and payment terms. * Perform the vehicle reception checklist according to the manufacturer's service standards. * Ensure that all services with deadlines exceeding 30 days have the deadline extension term signed by the customer. * Provide protections for the vehicle's interior. And other duties related to the role. 2510240202201681838