Description
Job Summary:
We are seeking a Receptionist for a medical clinic and laboratory, focused on empathetic customer service and organizing reception processes.
Key Highlights:
1. Friendly and professional customer service
2. Organization of the reception area and scheduling systems
3. Working in a dynamic environment with multiple demands
We are looking for a **Receptionist** to work at a medical clinic and laboratory, with emphasis on empathetic customer service and organizing reception processes.
**Main Responsibilities:**
* Greeting and assisting customers in a friendly and professional manner;
* Scheduling and confirming appointments;
* Registering laboratory tests;
* In-person, telephone, and WhatsApp customer service;
* Organizing the reception area and appointment scheduling system;
* Providing information about clinic services and available health plans for sale.
**Requirements:**
* Prior experience in customer service or reception;
* Excellent verbal and written communication skills;
* Ability to work in a dynamic environment with multiple demands;
* Basic knowledge of scheduling and medical record systems (preferred);
* Basic knowledge of Excel.
**Working Hours:**
* Monday to Friday: from **9:00 AM to 5:00 PM**
* Saturday: from **7:00 AM to 12:00 PM**
Employment Type: Permanent CLT contract
Salary: R$2.066,80 per month
Benefits:
* Health insurance
* Dental insurance
* Meal allowance
* Transportation allowance
Experience:
* Administration (Preferred)
* Customer Service (Mandatory)
* Microsoft Excel (Preferred)
Work Location: On-site