Technology Internship - Technical Support and Information Security

Description

Job Summary: This internship focuses on infrastructure technical support, internal application development, and documentation, working with hardware, software, and process automation. Key Highlights: 1. IT infrastructure, network, and operating system technical support 2. Development of AppSheet applications for process automation 3. Creation of user documentation and manuals We support Umbrella GRC \& Security. A consulting firm specializing in **Governance, Risk, and Compliance (GRC)** and **Information Security**, focused on helping companies implement sound management practices, regulatory compliance, and data protection. The company actively engages in projects related to the **LGPD**, policy and procedure development, corporate risk management, alignment with standards, and strengthening information security culture within organizations. With a strategic and personalized approach, Umbrella GRC \& Security assists clients in reducing risks, enhancing governance maturity, and ensuring greater security and compliance across their processes. To learn more about the hiring company, visit: https://www.umbrellagrc.com **Responsibilities and Duties** **Area of Focus: IT \-** Technical Support and Information Security, with emphasis on networks and infrastructure **What You Will Do (Key Activities):** * **Infrastructure Support:** Assist in diagnosing and resolving hardware, software, network, and operating system (Windows/Microsoft 365\) issues. * **Workstation Setup:** Configure devices, install peripherals, and ensure user connectivity. * **AppSheet Development:** Create, update, and maintain internal applications on the Google AppSheet platform for process automation. * **Data Logic:** Manipulate spreadsheets (Google Sheets/Excel) serving as databases for developed systems. * **Documentation:** Create simple user manuals and document infrastructure routines and application workflows. **Requirements and Qualifications** **What We Seek (Requirements):** * Students pursuing degrees in Information Systems, Computer Science, Software Engineering, IT Management, or related fields (minimum third semester completed). * Basic knowledge of hardware, networks, and operating systems. * Programming Logic: Understanding of conditional flows (If/Then), variables, and data structures. * Advanced knowledge of Google Sheets or Excel (formulas, tables, and filters). * Must reside in: Arthur Nogueira, Jaguariúna, or Holambra. **Preferred Qualifications (The "Extra Edge"):** * Prior exposure to or development experience with AppSheet (or similar tools such as Power Apps). * Knowledge of relational databases. * Proactivity in suggesting technology-driven process improvements **Additional Information** **The company offers:** * Internship stipend: R$1\.200; * Transportation allowance; * Possibility of contract extension and/or permanent hiring. **Internship Schedule:** * 10:00 AM to 5:00 PM with a 1-hour break * Hybrid model: 3 days on-site, 2 days remote **Internship Location:** * Holambra\-SP \- Downtown The Instituto Via de Acesso is a non-profit association whose primary purpose is educational, philanthropic, and social assistance activities, specifically promoting free professional training and facilitating workforce integration for youth and adults through Internship and Apprenticeship programs.