Technical Support Technician - Campinas/SP

Description

Job Summary: Technical Support professional responsible for Field Service, hardware maintenance and software configuration, and end-user support. Key Highlights: 1. Field Service and local/remote support 2. Hardware maintenance and software configuration 3. End-user support We have been consolidating our position in the market since 2011 as a company specialized in IT solutions, with a service portfolio covering End User Support and Professional Services. We are further expanding our market presence, now employing over 70 professionals distributed across various regions of the country, serving 100% of the national territory. ***\*Technical Support Technician\**** Type of opportunity: CLT; Model: On-site \- Indefinite term; Jardim das Bandeiras – Campinas/SP * Monday to Friday \| Business hours. ***Responsibilities:*** * Remain available locally to perform Field Service assignments, providing local and remote support within our service level agreement (SLA), including: * Hardware maintenance and software configuration (desktops, notebooks, printers) and networking; * End-user support; * Image deployment. ***Requirements and Qualifications:*** * Experience in Technical Support; * Practical experience in the activities described; * Availability for on-call duty; * Availability to start immediately; * Personal vehicle and valid driver's license; Minimum Education: Technical Course Desired Education:* Information Technology, Technical Course * Internet Informatics, Technical Course * Computer Maintenance and Support, Technical Course Driver's License: A, B Personal vehicle * Medical insurance * Life insurance * Transportation allowance or Mobility assistance * College scholarship * Food allowance * Meal voucher * Dental plan