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Therefore, we emphasize that as soon as a position better suited to your profile becomes available, we will contact you. 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In the meantime, keep your information updated and complete all online assessment steps so we can get to know you better.\n\n **Responsibilities and duties** \n\nAbout the position:\n\n \n\nPromote proactive visits aiming to facilitate patients' hospitalization journey and ensure a positive experience for patients and companions at the hospital;\n\n \n\nMonitor the NPS platform daily, directing negative experience surveys to respective departments for clarification with patients, and maintain platform categorization for report closure;\n\n \n\nResponsible for in-person patient service, mediating patient needs with relevant departments;\n\n \n\nMake calls to selected patients for the HCAHPS survey, using an empathetic approach and standardized service script, aiming to obtain reliable data contributing to continuous improvement in patient experience and institutional performance;\n\n \n\nResponsible for promoting humanization and patient/family engagement initiatives in partnership with concierge and other departments;\n\n \n\nOrganize commemorative dates defined in the annual calendar for patients and employees;\n\n \n\nAccompany the journey of patients and companions requiring support during vulnerable moments, promoting multidisciplinary team meetings when necessary and preparing meeting minutes.\n\n \n\nResponsible for in-person handling of medical record requests and delivery, once provided by Same;\n\n \n\nRespond to complaints within regulatory deadlines (Reclame Aqui, Nips, Salesforce), as well as share compliments with managers;\n\n \n\nProvide support and guidance to families in cases of death;\n\n \n\nManage death certificates and be responsible for reporting replacements to the regulatory body (Proim);\n\n \n\nOther related activities;\n\n **Requirements and qualifications** \n\nIf you believe in care that embraces and want to transform healthcare worldwide, in our care areas you will find a place of care and support.\n\n \n\nTo transform healthcare, it is necessary:\n\nAcademic background: Complete High School education;\n\n \n\nKnowledge of regulatory deadlines for customer service (SAC)\n\n\nOffice Suite (Word, Excel)\n\n \n\nPrevious experience in healthcare or hospital/customer service (SAC)\n\n **Additional information** \n\nBy caring for our people, we become the healthcare that people desire and the world needs. 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With more than 7,400 CI&Ters around the world, we have partnered with over 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. **Important**: if you reside in the Metropolitan Region of Campinas, your presence at the city's offices will be mandatory, according to the current attendance policy. \n\nYour mission: to be the focal point between the client and CI&T's internal teams regarding the company's administrative and commercial matters. \n\nYou must have experience in:\ncontract management;\nfinancial management;\nadministrative and financial routines;\ncustomer service;\nadvanced Excel;\nadvanced English. \n\nCharacteristics we seek: pro\\-activity, communication, organization, responsibility, dynamism, multi\\-tasking, ability to work under tight deadlines, capable of handling high demand, enjoys working with numbers, and has critical analysis skills.\n**Our benefits:*** Health and dental insurance;\n* Meal and food allowance;\n* Childcare assistance;\n* Extended parental leave;\n* Partnerships with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;\n* Profit and Results Sharing (PLR);\n* Life insurance;\n* Continuous learning platform (CI&T University);\n* Discount club;\n* Free online platform dedicated to promoting physical, mental health and well\\-being;\n* Pregnancy and responsible parenting course;\n* Partnerships with online course platforms;\n* Language learning platform;\n* And many others\n\n \n\nMore details about our benefits here: https://ciandt.com/br/pt\\-br/carreiras \n\nAt CI&T, inclusion starts from the first contact. If you are a person with disabilities, it is important to **present your medical report during the selection process.** This way, we can ensure the support and accommodations you deserve. **If you don't yet have the qualifying report, don't worry: we can help you obtain it.** \n\nWe have a dedicated team for Health and Well\\-being, inclusion experts, and affinity groups who will be with you throughout every step. Count on us to walk this journey side by side.\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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The student has the opportunity to invest in their professional and personal development. We seek students who are focused on learning, have a collaborative profile, and the desire to do more and better. ONS's Construir program seeks students with potential to renew the electric power sector and offers an opportunity for entry into the job market. 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In this team, you have the opportunity to provide patient care services at Hospitals, Laboratories, and the Customer Service Center of the largest integrated healthcare network in Brazil.\n\n \n\nWe care completely, which is why we are present at every touchpoint in the lives of millions of patients, and this is how we achieve the best results—by welcoming everyone exactly as they are.\n\n \n\nBe the person who transforms the future of healthcare,\n\n \n\n\\#JoinDasa \\#DasaLovers \\#BeDasa\n\n **Important: We do not charge any fees during our selection processes.**\n\n **Responsibilities and duties** \n\nAbout the position:\n\n \n\n* Receive patients and visitors.\n\n \n\n**Requirements and qualifications** \n\nIf customer satisfaction and excellence in service resonate with you, Dasa's service area is the place for you.\n\n \n\nTo transform healthcare, it takes:\n\n \n\n* Completed High School;\n* Basic computer skills.\n\n \n\n**Additional information** \n\nBy caring for our people, we become the healthcare that people desire and the world needs. Check out our benefits: 3 days per week from 1:00 PM to 7:00 PM with a 15-minute break; 2 days per week from 7:00 AM to 7:00 PM; 1 day off per week and alternate Sundays.\n\n \n\n* Food support: Meal Allowance/Food Allowance or on-site cafeteria (depending on location);\n* Health support: Health Plan and Life Insurance;\n* Support for your development: Dasa University, Career Development Cycle, Technology/PMAX Academies, and the Grow Within Dasa Program;\n* Others: Transportation Allowance and Performance Bonus (PPR).\n\n \n\n**Only at Dasa – Health Program, based on 5 pillars:**\n\n \n\n* Spiritual: yoga, meditation, and mindfulness;\n* Physical: Totalpass, primary care clinic, discounts on exams and vaccines;\n* Intellectual: Dasa University;\n* Relational: UAU Benefits Club and SESC benefits;\n* Emotional: Telepsychology.\n\n* **Benefits may vary according to the job location and brand.**\n\n \n\n**Important:** You are applying to our talent pool for positions across Brazil, in locations where Dasa operates (Northeast, Central-West, Southeast, and South regions of Brazil). Therefore, once a position better suited to your profile becomes available, we will contact you. Meanwhile, please keep your information updated and complete all online testing stages so we can get to know you better.\n\n **Our passion for customers is what drives us.**\n\n \n\nHave you ever thought about working in Hospitals, Laboratories, and the Customer Service Center of the largest integrated healthcare network in Brazil?\n\n **We work with very good and kind people**, who strive to achieve the best results to deliver an exceptional experience to our customers.\n\n \n\nCome join our purpose and **live every day what it means to transform with care and compassion.**\n\n **For us, diversity matters!**\n\n\nWe recognize that diversity enhances innovation in the workplace, but above all, we are certain that we are part of the transformation. We promote dignity and respect for all people, ensuring they feel safe being themselves.\n\n \n\nOur opportunities are open to all individuals who believe in transforming the future of healthcare. We encourage applications from everyone who recognizes the importance of building a prejudice-free, harassment-free, and discrimination-free environment—be part of the transformation and \\#BeDasa. Together, we always deliver our best.\n\n **Being Dasa means being the person who transforms the future of healthcare!**\n\n \n\nTo access more opportunities, visit: dasa.com.br/carreira\n\n **\\#JoinDasa \\#DasaLovers \\#BeDasa**\n\n **Important:** We do not charge any fees during our selection processes.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761140334000","seoName":"host","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-nova-nazare/cate-other12/host-6414596283597012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"691aee3b-6f7a-46d2-a3bc-20cd5d16318e","sid":"2f220fa2-7fff-41a8-a9e9-42fb741564e8"},"attrParams":{"summary":null,"highLight":["Patient service in hospitals and laboratories","High school diploma required","Benefits such as meal allowance and health plan"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null}]},"addDate":1761140334655,"categoryName":"Other12","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false}],"localIds":"11,2122","pageTitle":"Other12 in Nova Nazare","topCateCode":"jobs","catePath":"4000,4241,4263","cateName":"Jobs,Info Comm Technology,Other12","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Home","item":"https://br.ok.com/en/city-nova-nazare/","@type":"ListItem"},{"position":2,"name":"Jobs","item":"https://br.ok.com/en/city-nova-nazare/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Info Comm Technology","item":"https://br.ok.com/en/city-nova-nazare/cate-info-comm-technology/","@type":"ListItem"},{"position":4,"name":"Other12","item":"http://br.ok.com/en/city-nova-nazare/cate-other12/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"other12","total":8,"sortList":[{"sortName":"Best Match","sortId":0},{"sortName":"Newest First","sortId":1}],"breadCrumb":[{"name":"Home","link":"https://br.ok.com/en/city-nova-nazare/"},{"name":"Jobs","link":"https://br.ok.com/en/city-nova-nazare/cate-jobs/"},{"name":"Info Comm Technology","link":"https://br.ok.com/en/city-nova-nazare/cate-info-comm-technology/"},{"name":"Other12","link":null}],"tdk":{"type":"tdk","title":"241 Other12 in Mato Grosso lowest at $10000.0+ | ok.com","desc":"Find 241 Other12 for sale in Mato Grosso. 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