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Job Summary: Perform technical assistance services with a focus on customer satisfaction, including wheel alignment, balancing, and vehicle-related guidance. Key Highlights: 1. Guide customers on the operation of vehicle components and systems. 2. Perform wheel alignment, balancing, and camber adjustment services. 3. Participate in product updates and training sessions. Execute services in accordance with established vehicle delivery deadlines to ensure customer satisfaction; perform quality testing to contribute to the productivity of the technical assistance department. Unit: Cometa Hyundai. **Responsibilities and Duties** * Guide customers on the operating conditions of vehicle components and systems; * Guide customers on the operating conditions of vehicle components and systems; * Perform wheel alignment, balancing, wheel straightening, and camber adjustment services; * Participate in product-specific updates, bulletins, and training sessions. **Requirements and Qualifications** **What You Need:** * Completed high school education. * Mechanical knowledge. * Customer service experience. * Automotive electrical knowledge. **Who Inspires Us?** **Someone who believes in and identifies with our culture:** * Enjoys delivering excellent service and cares about customer satisfaction. * Is proactive and demonstrates a strong sense of responsibility. * Brings ideas, takes initiative, and solves problems creatively. * Has an interest in technology and is always willing to learn. * Adapts easily to changes and new challenges. * Is organized and communicates clearly. **Additional Information** **Competitive salary commensurate with the role.** **Our Key Benefits:** **Health:** We offer health insurance. **Recognition and Celebration:** We value special moments through recognition, maternity/paternity kits, Father’s Day, Mother’s Day, and Easter gifts. **Continuous Development:** Access to a library and ongoing training to accelerate your career. **Financial Benefits:** Meal allowance, discounts on parts and products, and up to a 15th-month salary according to our policy. **Simplified Connectivity:** Free Wi\-Fi to facilitate your daily routine. **Special Moments:** Champions’ Meeting to celebrate achievements per our policy, plus a birthday day off. **Festive Gifts:** Receive a special Christmas kit to end the year joyfully. And more... At Grupo Cometa, we work to turn dreams into reality. **"Passion for Service" is not just a slogan—it’s a way of being and acting!** We are an innovative group of companies with human-centered management focused on the future. With excellent infrastructure and a welcoming work environment, we proudly rank among the best companies to work for, recognized by Great Place to Work (GPTW). We value our employees through recognition policies, attractive benefits, and professional development opportunities. We are seeking professionals passionate about their work, committed, and who act with professionalism, ownership mindset, determination, and ethics. If you thrive on challenges and wish to join a team that values every talent, grow with us! Learn more about the companies within Grupo Cometa: https://www.viacometa.com.br/
