Description
Job Summary:
Manage and coordinate service team activities to ensure efficiency and quality, optimize customer service, and promote professional development.
Key Highlights:
1. Manage and coordinate service teams
2. Optimize customer service
3. Foster a collaborative and motivating work environment
**Description and Responsibilities:**
**Schedule:** To be informed during the interview
**Level:** Not specified
**Employment Type:** Permanent – CLT
* Manage and coordinate service team activities, ensuring efficiency and quality in delivery.
* Develop and implement processes and procedures to optimize customer service.
* Conduct periodic team meetings to align objectives and goals.
* Train and develop the team, promoting professional growth.
* Serve as the liaison between the service team and other company departments.
* Ensure compliance with applicable industry standards and regulations.
* Foster a collaborative and motivating work environment.
**Requirements:**
* Pursuing a degree in Business Administration, Accounting, Agricultural Mechanization, or related fields
* Understanding of processes, safety, and people management.
* Valid driver's license category "AB"
* Residence in the city of operation and familiarity with TOTVS.
**Benefits:**
Productivity bonus, Health insurance, Dental insurance, Life insurance