Job Summary: Manage and coordinate service teams, optimize processes, and ensure customer service quality, promoting professional development and a collaborative environment. Key Highlights: 1. Manage and coordinate service teams 2. Optimize customer service and promote professional development 3. Foster a collaborative and motivating work environment **Description and Responsibilities:** **Schedule:** To be informed during the interview **Level:** Not Informed **Employment Type:** Tenured \- CLT labor code * Manage and coordinate service team activities, ensuring efficiency and quality in delivery. * Develop and implement processes and procedures to optimize customer service. * Conduct periodic team meetings to align objectives and goals. * Train and qualify the team, promoting professional development. * Act as the liaison point between the service team and other company departments. * Ensure compliance with applicable industry standards and regulations. * Foster a collaborative and motivating work environment. **Requirements:** * Currently pursuing a degree in Administration, Accounting, Agricultural Mechanization, or related fields * Understanding of processes, safety, and people management. * Valid driver's license category "AB" * Residence in the city of operation and familiarity with TOTVS. **Benefits:** Productivity bonus, Health Insurance, Dental Insurance, Life Insurance
João Silva
Indeed · HR
João Silva
Indeed · HR
