We are looking for a NOC/Monitoring Analyst to join the team of a technology company focused on consulting and telecommunications support, headquartered in Canoas/RS. The position is a permanent employment contract (CLT) with salary negotiable + benefits. Working hours follow a 12h-on/36h-off shift schedule, night shift from 6 p.m. to 6 a.m., Monday through Friday on-site, and weekends remote. The professional will be responsible for ensuring the availability and performance of an organization’s systems and networks, monitoring and resolving technical incidents, as well as ensuring service continuity. **Responsibilities:** * Monitor network infrastructures and clients; * Report events occurring in monitored systems; * Respond to incidents and clients. **Requirements:** * Knowledge and/or experience in TCP/IP networks, servers, and monitoring systems. **Desirable:** * Knowledge and/or experience in programming languages; * Spanish language. **Profile:** * Commitment and responsibility toward the 12×36 shift schedule; * Strong communication skills; * Systemic vision. **Benefits:** * Transportation allowance or fuel assistance; * Meal voucher (R$ 35); * Attendance bonus. Job type: Permanent CLT Compensation: starting from R$0.01 per month Benefits: * Fuel assistance * Food allowance * Transportation allowance