Store Manager

Description

Job Summary: Manage the team, sales, and store operations, ensuring service quality, achievement of targets, and compliance with company standards. Key Highlights: 1. Leadership and strategic team management focused on results and customer service. 2. Full commercial management of the store, including sales and visual merchandising. 3. Development of strategies to boost performance and motivation. Manage the team with a focus on service quality, monitoring and supervising customer interactions. Manage the departmental team: hiring, scheduling, vacations, development plans, performance tracking, feedback, conflict resolution, etc. Strategically manage the team by monitoring sales results, providing feedback to redirect performance and outcomes to ensure target achievement. Implement visual merchandising for the store in accordance with company-established standards. Plan and execute the commercial action schedule, developing strategies that enable achieving and enhancing store results. Plan and conduct training sessions and initiatives to develop team performance and motivation, refining the team to focus on results. Perform cash register opening, closing, and reconciliation according to company-defined procedures. Manage store product pricing, ensuring price tags and promotions follow the company's standard format. Make bank deposits related to cash register operations, adhering to company-defined procedures. Prepare and submit managerial expense reports for accountability to the finance department. Strategically adjust store inventory, monitoring product turnover, ABC analysis, delivery lead times, promotions, and other factors. Monitor merchandise receipt and restocking according to company-defined procedures. Plan and implement preventive actions to monitor and control product expiration dates. Manage other administrative store activities: product exchanges, customer refunds, employee vouchers, invoice issuance, and other tasks. Follow company security procedures for safeguarding cash and cash bags, ensuring proper usage and accountability to relevant departments. Establish an active networking network with brand representatives and promoters to foster strategic partnerships. Monitor validity periods of store operating licenses (fire department, health surveillance, fire extinguishers). Manage internal and external conflicts impartially and empathetically whenever necessary, maintaining a harmonious organizational climate for employees and customers. Report relevant situations and demands within the area to the direct manager. Comply with company policies, guidelines, and regulations, and safeguard confidential information. Bachelor's degree completed in Business Administration, Commercial Management, or related fields. Retail sales knowledge is desirable. Knowledge in: Commercial Management. Commercial Strategy. Retail Market. People Management. Minimum Education Level: Bachelor's Degree * Meal Allowance * Transportation Allowance