At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Be part of this purpose! **At Mercado Envíos, we manage our sellers’ inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Libre has become a requirement to compete. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce.** **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their all because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy teamwork. Imagine yourself driving challenging, dynamic, and innovative projects, **and being responsible for:** * Implementing short-term staffing plans for your area and monitoring key performance indicators to guide your team toward results delivery; * Managing your team’s work schedule—tracking tardiness, absences, leaves, overtime, and time banks—while executing routine operational tasks related to your area’s processes with excellence; * Monitoring team performance and development, conducting evaluations, providing feedback, and coordinating training; * Standardizing and optimizing operational shift handovers, ensuring proper communication of relevant topics and appropriate team allocation based on demand. Requirements: * Proficiency in Microsoft Office, WMS / LMS; * Strong expertise in people and operational team management, with emphasis on safety, quality, and productivity; * Experience leading both direct and indirect teams—ensuring not only compliance with people management processes but also close engagement at all levels as a communicator of our principles and culture; * Availability to work rotating shifts in Franco da Rocha/SP, on a 6x1 schedule. We offer you: * The chance to join an entrepreneurial company where we love thinking big and long-term. * The opportunity to be the main driver of your own development within an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and specialists. * An excellent work environment, equipped with everything you need to enjoy a truly great experience. :) Join our team! Mercado Libre does not contact candidates offering job opportunities in exchange for monetary payments. All open positions are available on our careers website. If you receive any requests for money, please be cautious!