We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and more than 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione, reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here! **Responsibilities and duties** * Student support using internal platforms; * Analysis of financial matters related to enrollment and clarification of doubts; * Filling out spreadsheets, opening and tracking internal requests; * Conducting debt negotiations; * Acting on student retention and loyalty. * Collaborating with the team to achieve company objectives; * Maintaining organization to meet departmental demands; * Being proactive in identifying potential issues and proposing solutions. **Requirements and qualifications** * Completed high school education; * Commitment and resilience; * Proficiency in Microsoft Office suite and customer service systems; * Negotiation skills; * Strong communication and organizational abilities; * Ability to work collaboratively and proactively. **Additional information** **What can you expect from us?** * Undergraduate and graduate scholarship programs: through our educational units for you and your dependents (spouse and children). * Birthday day off: you may choose one day to relax and celebrate. * SESC membership: opens doors to numerous opportunities for improving quality of life. * Univers pharmacy network: discounts on a wide range of medications. * Corporate university: various learning paths and free courses in our corporate university to help you continue growing with us. * Book discounts: to purchase top titles from our publishing houses. * Wellhub (Gympass): enabling movement in your daily routine. * Ninho Program: a dedicated program for our families expecting a new baby. * Valoriza – Internal Recruitment Program: to accelerate your career through internal opportunities. * Life insurance: this benefit is mandatory for all CLT employees at no cost; coverage begins on your admission date and is included in the insurance policy. Here, we believe in respect, diversity, and the pursuit of inclusion in all its forms. All qualified candidates will be considered regardless of race, gender, gender identity, gender expression, sexual orientation, nationality, genetics, disability, or any other basis. Our purpose is to continuously advance and generate employability for diverse talents. Come enrich our team! We are Cogna, the largest and most comprehensive educational services company in the country. With nearly 60 years of history and more than 60 brands, we operate broadly and integrally, providing solutions for schools, governments, and students aged 2 to 100. Among our brands are Anglo, Red Balloon, and Anhanguera, as well as publishers Ática, Saraiva, and Scipione, reflecting the diversity and strength of our educational ecosystem. We have over 26,000 employees, and our purpose is clear: to provide educational solutions that empower individuals and organizations to build a better version of themselves. Want to join a team that innovates and impacts millions? Your journey starts here!
João Silva
Indeed · HR
João Silva
Indeed · HR
