FLEET ASSISTANT

Description

Job Summary: Provide customer service, sell services, perform cash operations, manage reservations and contracts, and organize documents. Key Highlights: 1. Customer service and sales of additional services 2. Reservation and contract management 3. Dynamism and ease in handling multiple tasks RESPONSIBILITIES AND DUTIES Greet customers in stores, clarify doubts, and strive to exceed their needs and expectations; Sell additional services offered by the company; Perform cash register opening and closing. Verify and monitor reservations in the system to organize vehicle availability and reduce fleet idleness; Identify and register customers on-site and in the system, with document verification and validation; Create, modify, replace, and close contracts in the system and/or ad hoc; Classify, separate, organize, and forward leasing-related documents to the store's administrative departments; Generate service orders necessary to ensure vehicle availability for store operations and customer service; Occasionally deliver and receive rented vehicles, performing inspection procedures (check\-list); Create, modify, replace, and close contracts in the system and/or ad hoc; REQUIREMENTS AND QUALIFICATIONS TECHNICAL: Completed high school education; Valid and permanent driver's license; Proficiency in Microsoft Office Suite; Experience in customer service (retail experience is a plus). BEHAVIORAL: Strong communication skills and courtesy; Dynamism; Ability to handle multiple tasks efficiently. ADDITIONAL INFORMATION Availability to work on a 6-day-on/1-day-off rotating schedule, including weekends; Fixed salary \+ commission. Minimum Education Level: High School (Secondary Education) Driver's License Category: B * Medical insurance * Transportation allowance * Commission * Life insurance * Dental insurance * Food allowance * Meal allowance