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Job Summary: Technical support professional to assist with installations and maintenance, ensuring field service organization and quality. Key Highlights: 1. Opportunity to provide technical support for installations and maintenance 2. Collaborative role focused on organization and equipment care 3. Continuous development in a welcoming and innovative environment **Job Description** Hello, we are RVNET and Grupo Netway! Here, we have a large team that makes everything happen! It is through the effort and dedication of each of our people that we have become a reference in what we do, united in our purpose: “Exceeding expectations by connecting people and organizations, breaking boundaries.” With presence in more than 40 cities across several Brazilian states, we deliver high-quality, stable connectivity to over 70,000 customers nationwide. Our connection goes beyond offering reliable internet. We operate our own fiber route to São Paulo, ensuring superior performance when accessing websites and games hosted in that region. We also offer Value-Added Services (VAS) aligned with our audience, such as: Max, Paramount+, Globoplay, Telemedicine, among others. Our commitment extends beyond internet—we strive to provide well-being, convenience, and technological advancement to our customers. **Join Grupo Netway and make your mark by making history!** **Responsibilities and Duties** ACCOMPANY TECHNICIANS ON INSTALLATION AND MAINTENANCE VISITS: Assisting with transportation and material organization. CABLE INSTALLATION, HARDWARE MOUNTING, CONNECTOR ASSEMBLY, AND CABLE MANAGEMENT: Supporting execution of these tasks during service calls. PREPARE WORK SITE AND PERFORM CLEANUP AND WASTE COLLECTION AFTER SERVICE: Ensuring the environment remains organized upon service completion. MAINTAIN TECHNICAL TEAM EQUIPMENT AND MATERIALS: Ensuring proper care and preservation of all used items. ASSIST IN VISUAL QUALITY CHECK OF INSTALLATIONS (FIT, DISTANCE, TENSION): Supporting final verification of completed services. **Requirements and Qualifications** Basic knowledge of networks and structured cabling Ability to handle manual tools (drill, pliers, ladder, stapler) Basic knowledge of height safety and use of PPE Material organization and technical support routine management Completed elementary education (high school enrollment preferred) Punctuality, responsibility, and discipline Collaborative attitude toward the lead technician Physical stamina and awareness of operational risks Interest in learning technical aspects of the role **To join our team, the following are essential:** Proactivity: act autonomously and anticipate solutions; Attention to detail: deliver tasks with quality and precision; Customer focus: prioritize excellence in service delivery; Willingness to learn: demonstrate interest in growth and development; Collaboration: possess team spirit and a positive attitude; Respect and courtesy: maintain ethical conduct with everyone. **Why choose Grupo Netway?** Our culture is our DNA! It has sustained our success so far and will remain the foundation for our future. To ensure a complete and positive journey, we offer: Complimentary internet after 3 months of experience Life insurance Meal allowance Discounts on company products and services Ongoing training and development A collaborative and welcoming environment Frequent feedback and personalized development plans Incentives for innovation and creativity **Employment Type:** CLT – On-site **Benefits:** Complimentary internet after 3 months of experience Life insurance Meal allowance **Working Hours:** Monday to Friday: 8:00 AM to 6:00 PM (with 2-hour break) Saturdays: 8:00 AM to 12:00 PM
