Job Description: For this position, the following are required: * Bachelor's degree in Electrical/Electronic Engineering; * Professional experience managing technical teams responsible for corrective, preventive, and predictive maintenance, operations, and supervision in large-scale data center facilities; * High availability for routine and frequent travel; * Management of maintenance contracts with third-party, internal, and external suppliers. Knowledge, experience, and skills: * Organization * Communication * Interpersonal relationships * Analytical and synthetic ability * Attention to detail * Sense of urgency * Commitment We uphold respect for diversity throughout our selection processes and workplace interactions. We value diversity and strive to foster inclusion across our organization. For this reason, we actively encourage applications from talents representing diverse gender identities, ethnicities, sexual orientations, disabilities, ages, backgrounds, and cultures. #TogetherWeAreMoreGreen. We are seeking a Field Service Coordinator to perform the following activities: * Coordinate and guide the team regarding predictive, preventive, and corrective maintenance of electro-electronic automation systems, HVAC systems, and structured cabling; * Control and delegate improvement and fault-correction activities; * Meet contractual deadlines and monitor administrative tasks related to the technical team; * Detailed coordination of critical activities, including UPS, generator, chiller, and primary switchgear maintenance, ensuring adherence to established procedures; * Monitor team performance in responding to incidents and service requests via the ticketing system (TOA and others); * Prepare KPI and management reports; * Interface with other company departments to ensure and demonstrate audit- and certification-level evidence, as well as participate in customer audits and certifications (including new and re-certifications); * Participate in complex HVAC and electrical maintenance services; assist in inspecting flooring, doors, lighting, racks, shielding; resolve critical issues; schedule maintenance; provide technical oversight of suppliers; conduct load tests; analyze project documentation; develop schedules for minor construction works; coordinate minor construction projects; prepare technical reports; oversee maintenance of highly critical electrical installations without power interruption; * Review ongoing maintenance contract contents; provide technical support to customers; possess deep technical knowledge and expertise in critical data center and telecom environments; * Maintain provided documentation and clearly and objectively describe completed work on service orders, obtaining customer signature upon job completion; * Fulfill contractual obligations; * Ensure equipment operational efficiency; * Guarantee standardization of preventive and corrective maintenance methods; * Enforce contractual obligations, support team activity execution, and supervise maintenance quality. 2512050202181841277