Receptionist (6 hours daily)

Description

Job Summary: A professional who delights customers from the very first contact, ensuring welcoming and efficient service, while also contributing to the store’s operational and administrative organization. Key Highlights: 1. Delight customers with welcoming and accurate service 2. Contribute to operational organization and administrative routines 3. A dynamic environment that values excellence in customer service **Job Mission** Delight and impact customers from the very first contact, ensuring welcoming, efficient, and accurate service, while simultaneously contributing to the store’s operational organization and smooth execution of administrative routines. **Main Responsibilities** Perform store opening and/or closing, ensuring completion of the checklist; Greet customers warmly, conveying welcome and attention; Manage order slips and verify charges accurately; Accept payments (debit, credit, and PIX); Sell products and subscription clubs (smart brush); Support salon and reception organization, ensuring a consistently clean and pleasant environment; Keep customer records and system entries up to date; Organize staff rotation and scheduling; Assist with inventory and stock control. **Mandatory Requirements** Completed high school education; Prior experience in reception or customer service roles; Strong verbal and written communication skills (proficient Portuguese); Familiarity with computer use and WhatsApp Web; Availability to work on holidays when the store is open; Preferably reside near the unit, considering working hours. **Behavioral and Technical Competencies** **Warmth and hospitality:** convey lightness and create a pleasant atmosphere; **Assertive communication:** clarify doubts, guide customers, and mediate contact with the team; **Flexibility:** adapt to varying demands and service flows; **Proactivity and organization:** ensure smooth execution of administrative and operational routines; **Sales skills:** prior experience in customer approach and persuasion techniques is desirable. **Compensation and Benefits** **Base salary:** R$ 1\.467,57 **Flexible benefits card:** R$ 20.00/day (meal or food); **Transportation allowance.** **Working Hours** Monday to Friday: **2:00 PM to 8:00 PM** Saturday: **1:00 PM to 7:00 PM** **If you are passionate about serving people, enjoy dynamic environments, and wish to grow within a company that values excellence in customer service, this opportunity is for you!**