Job Summary: Call Center Agent focused on customer service, logistics and service provider dispatch, and ticket follow-up. Key Highlights: 1. Customer support via telephone and digital channels 2. Logistics and service provider dispatch 3. Ticket monitoring in proprietary system **JOB OPENING FOR DAY SHIFT CALL CENTER AGENT (12x36)** **Location:** São Francisco, Belo Horizonte – MG **Responsibilities:** * Customer support via telephone and digital channels; * Logistics and service provider dispatch (locksmiths, towing services, etc.); * Detailed registration and monitoring of tickets in proprietary system; * Tracking service status until completion to ensure customer satisfaction. **Requirements:** * Completed High School education; * Experience in Call Center or Telemarketing; * Proficiency in Microsoft Office suite; * CRM system expertise. **Schedule:** 7:00 AM to 7:00 PM (12x36\). **Salary:** R$ 1\.648,00 \+ R$ 200,00 attendance bonus. **Benefits:** Meal Voucher (R$ 375,00\), Transportation Voucher, Dental Plan, Telemedicine. Minimum Education Level: High School (Secondary Education) * Meal Voucher * Transportation Voucher * Dental Plan * Telemedicine * Bonus
João Silva
Indeed · HR
João Silva
Indeed · HR
