Description: * High school diploma (higher education is not required); * Previous experience in Inside Sales, Growth, customer service, consultative sales, or CRM will be a plus; * Excellent verbal and written communication skills; * Prior experience in the pharmaceutical industry or working with physicians; * Experience with CRM platforms, preferably Hubspot. * Proficiency in computerized systems for recording customer information and managing commercial relationships. * Manage the Hubspot CRM and qualify leads throughout the customer purchase journey according to client profiles; * Schedule medical visits through the Hubspot CRM; * Conduct regular follow-up to track opportunities and maintain relationships; * Supervise artificial intelligence agents in following up on the customer purchase journey; * Maintain and update lead information and interactions in the CRM; * Support the external team with strategic insights and updated prospect data; * Identify potential improvements to optimize the purchasing journey. 2511170202461814302