Collections Operator

Description

Job Summary: A collections professional responsible for negotiating debts, updating systems, and researching information to optimize contact with debtors. Key Highlights: 1. Experience with bank collections 2. Good communication and proactivity 3. Proficiency in Microsoft Office **Responsibilities:** Execute the collections process for the portfolio of delinquent accounts, including contacting debtors, establishing negotiation terms in accordance with company procedures and policies. Maintain the company's internal system updated with records and data, ensuring the reliability of entered information. Ensure achievement of goals and targets, adhering to established deadlines and standards, and aligning with company guidelines. Conduct research across various sources to enhance effectiveness in debtor contact efforts, keeping data updated in the company's internal system. **Requirements:** High school diploma; Experience with bank collections; Good communication and proactivity; Proficiency in Microsoft Office; Residence in Belo Horizonte/MG or the metropolitan region; Availability to work remotely during afternoon hours (12:00 PM to 6:00 PM) Monday through Friday, and Saturdays (8:00 AM to 2:00 PM). Equipment will be provided. The team training will be conducted in person for approximately 3 to 4 weeks. Employment Type: Full-time, Direct Hire (CLT) Compensation: R$1.621,00 - R$1.621,10 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Life insurance * Remote work * Meal voucher * Food allowance * Transportation voucher Selection Question(s): * Do you have experience with collections for banks? Which ones? * In which city do you reside? * Have you previously handled collections for judicially filed debts? Work Location: Remote