Schedule: Monday to Thursday, from 7:30 AM to 5:30 PM. Friday, from 7:30 AM to 4:30 PM. Main responsibilities: Inspect products received from returns, exchanges, or warranty claims Identify and record product defects or inconsistencies Update reports and maintain organized records Provide support to internal departments: logistics, customer service (SAC), and after-sales Monitor return, exchange, and warranty processes for products Relevant experience in the role Benefits: Meal allowance: BRL 23.00 per working day; Transportation allowance or fuel subsidy; Health insurance plan: co-payment based. Requirements: Attention to detail, thorough and careful in item analysis Organized and capable of maintaining updated records and controls Responsible, committed, and skilled at self-managing work tasks Communicative to coordinate with logistics, customer service (SAC), and after-sales teams Proactive and able to resolve operational and recurring issues Strong interpersonal skills and ability to work effectively in a team Disciplined, consistent profile with a focus on quality Employment type: Direct hire (CLT) Salary: BRL 2,200.00 per month Benefits: * Medical assistance * Fuel subsidy * Free parking * Meal allowance * Transportation allowance Selection questions: * Which neighborhood do you reside in? * Do you have experience in after-sales?