Job Summary: The Hospitality Supervisor supports the Hospitality Coordinator in managing front desk operations and team development, ensuring excellence in guest service and adherence to brand standards. Key Highlights: 1. Opportunity to develop your talent and grow globally 2. Focus on service personalization is essential 3. Ability to make a difference in the local community **Company Description** **Why work for Accor?** We are much more than a global leader. Welcome as you are—and find a job and a brand that match your personality. We support your daily growth and learning, ensuring your work brings purpose to your life, so that during your journey with us, you can continue exploring Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality. Discover the life waiting for you at Accor: visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! \#BELIMITLESS **Job Description** **Hospitality Supervisor** Trustworthy and engaged. As the **Hospitality Supervisor**, you will support the Hospitality Coordinator in managing front desk activities and team development, contributing to service excellence, increased unit performance, and compliance with brand standards. **What’s in it for you:** Employee benefits card offering discounted rates at Accor properties worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your hotel and across the globe! Ability to make a difference in the local community through our Corporate Social Responsibility initiatives, such as Planet 21\. **What you’ll do:** Lead and supervise the department’s daily operations to ensure service standards are met with friendly and engaging service. Handle guest concerns and respond promptly, following up and notifying appropriate departments to ensure memorable experiences for our guests; ensure team members are briefed daily on priorities to personalize service. **Qualifications** **Required Education:** Completed or ongoing undergraduate degree in Hospitality Management or related field. **Your experience and skills include:** Service with a focus on personalization is essential Prior leadership experience is a plus Previous experience with the Opera system or a related system Strong interpersonal and problem-solving skills, and the ability to lead by example **Additional Information** **Your team and work environment:** Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talents.
João Silva
Indeed · HR
João Silva
Indeed · HR
