Administrative Assistant/Collection Specialist

Description

Job Summary: Administrative Assistant for Collections, focusing on reducing delinquency and maintaining relationships with members. Key Highlights: 1. Focus on reducing delinquency and maintaining relationships with members 2. Conduct proactive and reactive collections 3. Support the development of strategies to reduce delinquency **Position: Administrative Assistant – Collections** We are seeking an **Administrative Assistant for the Collections Department**, with experience in the field and a results-oriented mindset, to directly contribute to **delinquency reduction** and member relationship management. **Main Responsibilities:** * Conduct proactive and reactive collections (phone, WhatsApp, and other channels); * Issue invoices and perform reactivations when necessary; * Support the development of strategies to reduce delinquency. **Preferred Qualifications:** * Experience in **vehicle protection services**; * Familiarity with the **SGA system**. **Working Hours:** * Weekdays: 8:00 AM to 6:00 PM (1 hour and 12 minutes lunch break) – no Saturdays * Weekdays: 8:00 AM to 5:00 PM (1 hour lunch break) \+ Saturday until 12:00 PM (rotating schedule) **Compensation and Benefits:** * Salary: **R$ 2\.003,00** * Flash Meal Allowance: **R$ 300.00/month** * Transportation voucher (VT) or fuel assistance (car/motorcycle) * **Unimed** health insurance \+ dental plan (after probation period) Employment Type: Full-time CLT Payment: R$2\.003,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work Location: On-site