Description
Job Summary:
We are seeking a proactive professional focused on customer service to handle operational demands and logistics processes responsibly.
Key Highlights:
1. Prompt and courteous service to customers and service providers.
2. Monitoring of logistics processes and cargo tracking.
3. Support in shipping documentation and adherence to deadlines.
We seek a committed, proactive professional with a focus on customer service, capable of handling operational demands and monitoring logistics processes responsibly and efficiently.
**Responsibilities:**
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* Provide prompt and courteous service to customers and service providers;
* Receive requests for pickups, deliveries, and dedicated pickups;
* Request pickups from operations and transportation agents;
* Track cargo and monitor delivery progress;
* Inform customers about pickup status, transit status, and cargo receipt status;
* Daily control of loaded cargo spreadsheets;
* Provide support in issuing shipping documentation;
* Ensure compliance with agreed deadlines with customers.
**Requirements:**
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* Strong verbal and written communication skills;
* Organizational skills and attention to detail;
* Basic knowledge of logistics and transportation is a plus;
* Ability to work well in a team;
* Proficiency in Microsoft Office, especially Excel.
Minimum Education Level: High School (Secondary Education)
* Gympass
* Life Insurance
* Profit Sharing
* Meal Allowance
* Dental Care
* Health Insurance
* Transportation Allowance