Job Description Explore the ERP universe by collaborating on innovative solutions and making a difference with Avanade! On a daily basis, you will have the opportunity to collaborate across all phases of Avanade’s projects—from planning through execution and testing of CRM solutions. Here, your technical expertise will be essential to deliver innovative solutions and ensure our clients’ satisfaction. Together we do what matters. **L** **earn more about some of our benefits:** * Meal or food allowance; * Multibenefit Card up to Senior Consultant level; * Health and dental insurance; * Certifications and training; * Life insurance; * Private pension plan; * Avababy: pregnancy support and welcome kit for new Avanade parents; * Company profit-sharing program; * Wellhub; * Childcare assistance; * Career Advisor – Career mentoring; * Birthday Off policy on your birthday; * Wellness sessions; * For managerial or higher-level roles – Corporate vehicle, parking allowance, and fuel assistance. **Responsibilities:** * Support planning and implementation of CRM solutions; * Analyze and design conceptual architectures and technical solutions; * Research and resolve complex client issues; * Ensure project quality through KPI identification and test planning; * Proactively contribute to continuous improvement in addressing challenges to ensure client success. Qualification **Skills and Experience** * Ability to manage time and solve complex problems; * Enthusiasm for working with global technology leaders; * Knowledge of business practices supported by ERP systems; * Experience with CRM or other enterprise management software (Microsoft Dynamics preferred); * Familiarity with SaaS-based software, Microsoft SQL, HTML, Microsoft ASP, .Net, etc.; * Client management skills and ability to work with action plans.
João Silva
Indeed · HR
João Silva
Indeed · HR
