Senior Internal Sales Representative

Description

Job Summary: We are seeking a Senior Internal Sales Representative with energy, determination, and a passion for challenges to serve as an essential point of contact with customers, ensuring excellent commercial service and contributing to Pharmédice’s mission. Key Highlights: 1. Act as an essential point of contact with customers 2. Ensure excellent commercial service 3. Negotiate prices, deadlines, and terms to foster customer loyalty **About the Company** We are Pharmédice, the leader in sterile drug compounding. **If you are a professional full of energy, determination, and passion for challenges, join PHARMÉDICE!** Founded in Minas Gerais, Pharmédice Manipulações Especializadas redefines excellence in sterile drug compounding for human health. Pharmédice not only meets the industry’s highest compounding standards but elevates them to a new level. We combine regulatory rigor, intelligent use of data, and unparalleled expertise to deliver sterile drugs rapidly and with exceptional quality. A team of champions with excellence embedded in its DNA! **We seek a Senior Internal Sales Representative to join this mission—acting as an essential point of contact with our customers and ensuring excellent commercial service. If you thrive on high performance and delivering results, and believe you are an outstanding professional, join us!** **Your main responsibilities will include:** * Attending to and supporting customers via phone, email, and WhatsApp; * Registering orders with attention to pricing, delivery deadlines, expiration dates, and terms; * Negotiating prices, deadlines, and terms to ensure customer satisfaction and loyalty; * Preparing quotations, scheduling deliveries, and keeping customer records up to date; * Forwarding inquiries and complaints to the responsible departments; * Advising customers on proper drug storage and expiration dates; * Prospecting new customers and contributing to the company’s positive image; * Participating in training sessions and collaborating on initiatives that promote organizational culture. **For this position, we expect you to have:** * Completed high school (mandatory) or currently pursuing a university degree; * Prior experience in internal sales, customer service, or related fields; * Excellent verbal and written communication skills; * Organizational skills and attention to detail; * Strong negotiation and customer service abilities; * Ethical conduct, proactivity, and focus on service quality. **Preferred qualifications include:** * Experience in customer service within the pharmaceutical sector; * Experience in selling medications; * Experience in selling hospital or ophthalmic products; * Familiarity with digital systems and tools for sales management; * Demonstrated ability to analyze commercial performance indicators; * Prior involvement in process improvement or customer engagement projects. **Benefits:** * Meal Allowance: BRL 23.00/day * Transportation Allowance or Fuel Subsidy * UsiSaúde Health Plan (no monthly fee, only co-payment) * Dental Plan: BRL 26.00/month (optional) * Araújo and SESC Partnerships * Working hours: 7:42 AM to 5:30 PM — Monday to Friday **Desired Experience in:** * Medication sales * Hospital or ophthalmic product sales Employment Type: Full-time, CLT (Consolidation of Labor Laws) Work Location: Santa Efigênia Compensation: BRL 2,593.53 – BRL 5,000.00 per month Work Mode: On-site