Maintenance Technician

Description

Job Summary: Multifunctional maintenance professional responsible for customer service, execution of building maintenance services, and resource management—ensuring quality and efficiency. Key Highlights: 1. Expertise in electrical, hydraulic, carpentry, drywall, and air conditioning maintenance 2. Focus on service quality and safety 3. Supporting the team in complex tasks and continuous improvement Sudoeste is a 35-year-old company committed to meeting customers' needs in the best possible way, always prioritizing quality, efficiency, transparency, and honesty. Moreover, we believe it is possible to build a better world to live in—one where design, architecture, sustainability, and technology integrate in perfect harmony \- this is our purpose! Sudoeste values and supports diversity and inclusion in all its forms. For this reason, we carefully welcome professionals with the widest range of backgrounds and characteristics. What will be your role? Customer Service: Respond promptly to requests from residents and users, providing agile, effective, and courteous support. Provide feedback on completed services via department-defined channels (e.g., system registration or WhatsApp group), sending photos, videos, timestamps, and materials used—ensuring transparency and organization. Execution of Maintenance Services: Conduct regular inspections and perform maintenance on electrical, hydraulic, finishing, carpentry, drywall, air conditioning, and structural building systems. Ensure service quality and safety by complying with regulations and correctly using PPE. Support the team in more complex tasks, contributing to the comprehensive maintenance of the property. Resource Management: Request necessary materials, tools, and equipment for task execution. Assist in sector mobilization logistics—including vehicle use for external service calls when required. Organization and Continuous Improvement: Collaborate with the team to maintain standards of organization, safety, and process efficiency. Assist in collecting customer feedback and satisfaction surveys, reporting results to management. Perform other function-related activities as required by the department. We expect you to have: Incomplete elementary education; Experience as a mason, plumber, electrician, painter, carpenter, or in related fields. We’d be especially pleased if you: Have hands-on experience in finishing works, electrical, hydraulic, painting, and carpentry services. Our Benefits: Transportation Allowance; Basic Food Basket; Life Insurance; Seconci medical consultations; Monthly Variable Bonus; Childcare Assistance (for children up to 6 years old, per company policy); ECX Card (after probation period); Birthday Day Off; CAJU+: Online therapy platform (VIVA Psychology), Nutritionist, financial consulting, legal guidance, and social services. Please note that our HR team reviews all submitted CVs, and if you’re a good fit for this position, we’ll invite you for an informal chat. So keep an eye on your phone/WhatsApp, LinkedIn, and email—we’ll reach out! If your CV isn’t selected this time, don’t worry—you’ll remain in our Talent Pool for future opportunities :) Are you ready to join us? Compensation: R$2\.940,00 \- R$3\.200,00 per month Benefits: * Medical assistance * Childcare assistance * Basic food basket * Life insurance * Transportation allowance Work Location: On-site