Redelivery Assistant (Logistics)

Description

Job Summary: Assist in the redelivery diligence process, interacting with client demands and involved areas to meet deadlines. Key Highlights: 1. Accessible position for persons with disabilities or individuals rehabilitated by INSS. 2. Customer support via telephone or email. 3. Support to the immediate manager for self-development. **Purpose of the Position** Provide assistance in the redelivery diligence process across company units, interacting with client demands and departments involved in pickup and delivery processes, seeking solutions to meet deadlines. **Accessible position for persons with disabilities or individuals rehabilitated by INSS.** **Requirements** **Education:** Completed high school; **Knowledge:** Intermediate Microsoft Office suite; **Desirable Requirements** Experience in distribution within transportation companies; one year of experience in administrative or logistics activities; ongoing undergraduate studies in Logistics, Business Administration, or Production Engineering. **Responsibilities and Duties** * Issue electronic transport documents (CT-e) daily; * Monitor incoming emails containing redelivery pickup/delivery requests; * Schedule pickups; * Enter trips into the Benner system; * Verify and record invoices related to the "redelivery" process; * Monitor pickup/delivery deadlines for the "redelivery" process; * Perform preliminary registration of customers/suppliers; * Provide customer support via telephone or email (complaints/suggestions/questions/delivery or pickup delays), recording them in the SAC system and in the CT-e occurrence field, then forwarding them for appropriate handling; * Generate tax payment slips; * Support the immediate manager in processes inherent to their role, leveraging experience for self-development; * Implement departmental work plans and procedures, executing and monitoring necessary technical actions to achieve established objectives and targets. **Salary and Benefits** Salary: Please indicate your salary expectation. Benefits: Meal allowance, transportation allowance, life insurance, co-payment health plan, dental plan, and profit-sharing program. Working Hours: 8:00 AM to 6:00 PM, Monday through Friday. Employment Type: Full-time, permanent CLT contract. Compensation: R$2.210,00 – R$2.390,00 per month. Benefits: * Medical assistance * Dental assistance * Profit sharing * Life insurance * Meal voucher * Transportation voucher Selection Question(s): * In which neighborhood do you currently reside? * This position is accessible for persons with disabilities (PCD). Do you have any disability? What type? Do you require any accommodations? Education: * Completed high school (Preferred) Experience: * Logistics (Preferred) Work Location: On-site