IT ASSISTANT

Description

Job Summary: A technical support professional responsible for diagnosing and resolving issues in systems, networks, and equipment to ensure IT infrastructure reliability. Key Highlights: 1. Technical support focused on problem diagnosis and resolution 2. Preventive and corrective maintenance of systems and equipment 3. Ensuring the proper functioning of IT infrastructure Responsibilities: * Provide technical support to users; * Diagnose and resolve issues related to systems, networks, and equipment; * Perform preventive and corrective maintenance; * Ensure the proper functioning of the company’s IT infrastructure. Requirements: * Operating Systems: Knowledge of Windows, Linux, and others; * Equipment: Experience with formatting, installation, and configuration; * Networks: Familiarity with TCP/IP, Wi-Fi, and structured cabling; * Technical Support: Ability to diagnose and resolve hardware and software issues; **Preferred Qualification:** Experience with remote support and help desk tools. Employment Type: Full-time CLT Compensation: R$2.033,77 - R$2.200,00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Transportation allowance Work Location: On-site