SDR Assistant

Description

Job Summary: The SDR Assistant qualifies digital leads, makes the first contact with potential customers, and forwards opportunities to the sales team. Key Highlights: 1. First contact with leads and qualification of potential customers 2. Management of interactions and documentation of records 3. Assessment of interest and validation of sales profile **Education:** Completed high school or currently enrolled **Experience:** Minimum of 6 (six) months in this role. Basic computer skills and Microsoft Office knowledge are desirable, along with comfort using technology, systems, and digital customer service, as well as good typing speed and organizational skills for information management. **Responsibilities and Duties** The SDR (Sales Development Representative) Assistant is responsible for qualifying leads arriving through digital channels (website, Facebook, and Google), making the first contact with potential customers, assessing their interest, validating their profile, and, when aligned, converting the lead into an opportunity for the sales team. **Main Responsibilities** * Perform initial outreach to leads arriving via digital channels * Follow established customer service workflows defined by the department * Ensure proper lead qualification (profile and interest) * Forward qualified leads as opportunities to the sales team * Monitor SLA compliance for broker response times * Update the individual productivity tracking spreadsheet * Maintain organized records and properly document all interactions **Work Mode:** On-site **Benefits** * Fuel allowance / Transportation voucher * Life insurance * Meal voucher * Food allowance * Gympass * Health plan * Dental plan * Private pension * Sesi Club Job Type: Full-time, CLT permanent contract Salary: R$2.700,00 – R$3.200,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Profit sharing * Private pension * Life insurance * Meal voucher * Food allowance * Transportation voucher Work Location: On-site