COMMERCIAL MANAGER

Description

Job Summary: We are seeking a visionary and strategic Commercial/Operations Manager to oversee our units, lead and expand company operations, ensuring operational excellence and continuous innovation. Key Highlights: 1. Leadership and expansion of operations in a dynamic environment 2. Continuous process improvement and strategic alignment 3. Promotion of development and innovation **Hello, we are Pet Cães e Cia!** We would like to share a bit of our story with you. Since our founding two decades ago, our commitment has been to deliver excellent service and fair pricing, always prioritizing the well-being of our beloved pets and their guardians. Today, we proudly operate a network of eight stores and an efficient distribution center, offering diverse service options—including physical stores, an online platform, WhatsApp, and partnerships with renowned platforms such as Rappi, Mercado Livre, Shopee, and Magazine Luiza. We seek a **Commercial/Operations Manager** who is visionary and strategic, possessing the skills to manage our units and lead and expand company operations within a dynamic and continuously growing environment. This leader is responsible for ensuring operational excellence, improving processes, aligning operations with the company’s global strategic objectives, and continuously promoting development and innovation. **RESPONSIBILITIES AND DUTIES** * Development and implementation of effective operational strategies; day-to-day operations management. * Monitoring of KPIs and adjustment of strategies. * Your typical day will include: * Structuring and leading the execution of operational strategies that foster sustainable growth. * Supervising all daily operations, ensuring efficiency and compliance with standards and regulations. * Collaborating closely with leaders from other departments to ensure strategic integration and cohesion. * Managing allocation of financial, human, and material resources to maximize productivity. * Identifying opportunities for process improvement and implementing innovative, data-driven solutions. * Leading expansion projects, including new market initiatives and product development. * Monitoring key performance indicators and adapting operational strategies to meet changing market conditions. * Establishing and maintaining strategic relationships with suppliers and business partners. * Assisting with document relocation. * Other related activities. **REQUIREMENTS AND QUALIFICATIONS** **What we require from you:** * Experience in operational leadership roles, with relevant experience in retail companies * Excellent communication skills and ability to lead cross-functional teams. * Ability to analyze and resolve complex problems using data. * Proven experience in developing and implementing effective operations. * Solid knowledge of agile methodologies, collaboration tools, and continuous improvement practices. * Bachelor’s degree in Business Administration, Engineering, Information Technology, or related fields. * Brazilian National Driver’s License Category B (Preferred) **EXPERIENCE** * Telemarketing (Preferred) * Sales (Preferred) * Customer Service (Preferred) License/Certification: **It would be a plus if you have:** * Experience in startups * Experience in the pet industry * Passion for leadership, technology, and innovation * Experience scaling operations globally * Certifications in project or operations management * Personal vehicle **SOFT SKILLS** * Resilient leadership * Results orientation * Negotiation and conflict management skills **COMPENSATION** * R$5\.000,00 (per month) **BENEFITS** * Health insurance * Fuel allowance * Transportation voucher * Life insurance **Working hours:** * Monday through Friday * Weekdays and weekends * 8-hour shifts * Employment type: Full-time, permanent CLT contract **If you are a dedicated professional, enthusiastic about challenges, and committed to expanding your career opportunities with excellence, don’t hesitate to join our team! Come be part of our team now!**