Job Summary: Responsible for in-person or telephone customer service at the branch, clarifying questions about products and services, and providing management support in prospecting new customers and negotiations. Key Highlights: 1. In-person and telephone customer service 2. Management support in prospecting and negotiating products and services 3. Opportunity to contribute to the Institution's results and goals **Description and Responsibilities:** **Schedule:** Monday to Friday **Level:** Operational **Employment Type:** Permanent – CLT Responsible for in-person or telephone customer service at the branch, assisting customers with branch processes (clarifying questions about their products and services, accounts, cash services, updating registration data, using ATMs, etc.), offering and clarifying questions about the Institution’s products and services, and providing management support in prospecting new customers and negotiating products and services, aiming to contribute to the Institution’s results and achievement of established goals. **Requirements:*** **Minimum Education:** Currently pursuing or completed undergraduate degree in: Administration, Economics, Accounting, or related fields. * Proficiency in computer applications (Microsoft Office: Word, PowerPoint, Excel, Outlook) * Knowledge of financial institutions and financial cooperatives * Knowledge of financial products and services * Knowledge and experience in sales techniques * ANBIMA certification (CPA, CProR, CProI) currently valid is a plus **Benefits:** Medical assistance, Dental assistance, Babysitter allowance, Daycare allowance, Education allowance, Christmas basket, Birthday day off, Gympass, Profit sharing, Career development plan, Private pension plan, Variable compensation, Life insurance, Corporate university, Transportation voucher, Meal voucher, Food voucher
João Silva
Indeed · HR
João Silva
Indeed · HR
