Job Summary: Act as the operational focal point for the dedicated fleet, ensuring vehicle and driver availability, adherence to procedures, and efficient communication. Key Highlights: 1. Acting as the operational focal point for the dedicated fleet. 2. Serving as the operational interface between the company and the client. 3. Contributing to operational improvements and efficiency. **Responsibilities** Act as the operational focal point for the dedicated fleet, ensuring daily activity monitoring, vehicle and driver availability according to the established schedule, compliance with operational procedures, and efficient communication among the company, the client, and field teams. Contribute to operational continuity through process control, information recording, and fleet management support. **Main Activities** * Monitor the daily operation of the dedicated fleet, ensuring vehicle and driver availability in accordance with the established schedule. * Monitor compliance with fleet operational procedures, guiding the team on routines and standards defined by the company. * Serve as the operational interface between the company and the client, providing support for fleet-related requests. * Receive, record, and track operational incidents, ensuring appropriate routing for resolution. * Report operational status, identified deviations, operational risks, and support needs to fleet management. * Participate in operational meetings with the client, contributing to activity alignment and process improvement. * Support the delivery of operational briefings, reinforcing guidance on routes, procedures, safety, and operational goals. * Contribute to compliance with safety regulations, encouraging proper use of Personal Protective Equipment (PPE) and uniforms. * Control vehicle departure and return checklists, ensuring correct completion and archiving of information. * Record operational incidents, non-conformities, and other relevant information for management tracking. * Maintain updated operational indicators and base monitoring dashboards. * Notify the maintenance department of any irregularities identified in vehicles, tracking the handling of related requests. * Monitor fueling processes where applicable, ensuring compliance with internal procedures. * Ensure organization, cleanliness, and maintenance of vehicles, equipment, and facilities under responsibility. * Support management in implementing operational improvements, contributing to increased efficiency and service quality. **Training \- Education and Professional Experience** **Education:** * Completed High School. **Professional Experience:** * Experience in transportation operations, logistics, distribution, or fleet management. * Experience in client service and relationship management within dedicated operations. * Experience with operational controls, team monitoring, and fleet administrative routines. **Requirements, Technical Qualifications, and Key Competencies \- Differentiators** **Mandatory Requirements:** * Knowledge of documentation applicable to transportation operations. * Basic knowledge of Microsoft Office Suite, especially Excel, Word, and Outlook. * Proficiency in using computerized operational control systems. * Brazilian National Driver's License (CNH), Category B. **Differentiators:** * Prior experience as an Operational Focal Point, Operations Leader, Fleet Supervisor, or similar roles. * Experience in Last Mile operations, urban distribution, or dedicated transportation. * Knowledge of vehicle tracking, monitoring, and routing systems. * Ongoing Technical or Higher Education in Logistics, Administration, or related fields. * Brazilian National Driver's License (CNH), Category D or E.
João Silva
Indeed · HR
João Silva
Indeed · HR
