Customer Support Assistant - Onboarding

Description

Job Summary: We are seeking a Customer Support Assistant - Onboarding to assist new clients, provide administrative support, and ensure customer satisfaction on a full-time basis. Key Highlights: 1. Assist new clients during onboarding 2. Provide efficient administrative support 3. Ensure customer satisfaction **Job Description** We are looking for a Customer Support Assistant - Onboarding to join the ClickLivre Energia team in Greater Belo Horizonte. Responsibilities include assisting new clients throughout the onboarding process, providing administrative support, and ensuring customer satisfaction through efficient and courteous service. This is a full-time position requiring on-site presence. **Qualifications** * **Interpersonal and Communication Skills:** Must possess clear and effective interpersonal and communication skills to interact with clients and colleagues. * **Customer Satisfaction and Service:** Experience ensuring customer satisfaction and delivering excellent customer service is essential. * **Administrative Assistance:** Administrative assistant skills and organizational abilities are fundamental for this role. * Telephone customer service experience is a plus but not required for this position!!! Prerequisites: * Strong communication skills; * Customer service experience; * Computer literacy \- Basic Excel. * Completed High School Benefits: * Salary between R$1\.650,00 and R$1\.800,00 * Meal allowance and transportation allowance, both with no employee deduction (Meal allowance: R$700,00 \- monthly) Employment Type: Full-time CLT Compensation: R$1\.650,00 \- R$1\.800,00 per month Benefits: * Meal allowance * Transportation allowance