Description
Job Summary:
The External Sales Representative is responsible for serving customers, presenting products, negotiating terms, closing sales, prospecting new customers, and conducting post-sales activities to ensure customer satisfaction and loyalty.
Key Highlights:
1. Serve customers and present products and services
2. Negotiate commercial terms and close sales
3. Assist in prospecting and post-sales activities to foster customer loyalty
The External Sales Representative is responsible for serving customers, identifying their needs, presenting products and services, negotiating commercial terms, and closing sales. Additionally, the representative assists in prospecting new customers and managing post-sales activities to ensure customer satisfaction and loyalty.
* Serve customers in person, by phone, or via email, identifying their needs and offering appropriate solutions.
* Present products and services, highlighting their features and benefits to stimulate customer interest.
* Negotiate commercial terms—such as payment deadlines and discounts—to close sales effectively.
* Conduct post-sales follow-up to ensure customer satisfaction and identify potential opportunities for additional sales.
* Assist in prospecting new customers by initiating contact and scheduling visits to introduce the company and its products.
* Stay updated on market developments and competitors, identifying trends and opportunities to improve sales performance.
* Participate in training sessions and team meetings, sharing knowledge and contributing to achieving established goals.
* Prepare sales reports, documenting performed activities, achieved results, and projections for the upcoming period.
Essential Requirements:
Active CNPJ (MEI or ME) for issuing NFSe;
Desirable: minimum 2 years of proven experience in the field;
Active customer portfolio within the segment;
Personal vehicle and availability for in-person visits;
Existing relationships through other represented companies;
Not representing other dairy or coffee brands;
Exclusive role as a sales representative;
Familiarity with and experience using CRM systems;
Residence within the intended operational region.