Senior Process Analyst

Description

Job Summary: Professional responsible for process optimization, data analysis, and implementation of automated solutions, with a focus on delivering results and building relationships. Key Highlights: 1. Taking the lead in transformation through optimization and automation 2. Direct impact on business results and commercial growth 3. Building long-lasting relationships and technological innovation Description: * Bachelor's degree in Administration, Economics, Statistics, Engineering, or related fields; * Advanced Microsoft Office suite proficiency, especially Excel; * Strong analytical skills; * Excellent communication skills and ability to interact effectively with diverse audiences; * Proactivity, organization, and teamwork capability; * Strategic mindset and results orientation; * Knowledge of SAP, BI tools (Power BI), and process automation tools is a plus. * Be the protagonist of our transformation: Handle service tickets, analyze KPIs and data, optimize processes, and implement automated solutions. * Directly impact business results: Define and monitor metrics, identify improvement opportunities, and contribute to the commercial team's growth through strategic compensation. * Build long-lasting relationships: Use your communication skills to foster strong relationships with team members, customers, and other stakeholders. * Innovate and automate: Leverage tools and technologies to automate processes, increase efficiency, and free up time for strategic activities. 251212020250517182