Description
Job Summary:
We are seeking an IT Technician to ensure equipment maintenance and full operational functionality, providing both physical and systemic support.
Key Highlights:
1. Hardware and software configuration, installation, and maintenance
2. Technical support to customers via video call
3. Corrective and preventive equipment maintenance
We are looking for an IT Technician to perform maintenance and ensure the full operational functionality of our computing equipment, focusing on support for both physical components (hardware) and system-level components (software).
**Key Responsibilities:**
* Configuration, installation, and maintenance of computers, networks, and other hardware and software devices;
* Technical support to customers via video call;
* Assembly and technical assistance for defective computers;
* Diagnosis and identification of hardware component failures (boards, memory, disks, etc.);
* Repair, replacement, and installation of hardware;
* Performance and functionality testing of all software;
* Corrective and preventive maintenance, including internal equipment cleaning to prevent overheating and extend service life.