**Description and Responsibilities:** **Schedule:** Monday to Friday, from 08:00 to 18:00 / Alternate Saturdays **Level:** Operational **Employment Type:** Permanent – CLT * Provide proactive and reactive digital customer service, supporting customers by delivering necessary information to assist them in selecting a multi-brand pre-owned vehicle, aiming to ensure successful sales execution by the Sales Consultant. * Monitor the customer journey from initial contact through to sales completion, ensuring that lead records are kept up-to-date to support the immediate manager in implementing necessary actions to achieve targets. * Maintain an updated schedule according to internal procedures, ensuring timely and excellent service for all customers. Support the immediate manager in processes inherent to their role, leveraging experience for self-development. * Contribute to process, material, product, and other improvements **Requirements:** * Completed High School Education * Proficiency in Microsoft Office suite preferred Good communication skills * **Benefits:** No benefits specified
João Silva
Indeed · HR
João Silva
Indeed · HR
