Job Summary: Professional responsible for inbound and outbound customer service, ensuring quality and agility in supporting members and dispatching service providers. Key Highlights: 1. Dynamic and purpose-driven environment focused on growth 2. A journey of real evolution and competency development 3. A culture built on purpose and high performance We are **Tato Assist**, specialists in **24/7 Vehicle Assistance and Vehicle Tracking**. We were founded with a clear purpose: to transform the traditional assistance model by placing **humanized relationships** at the heart of everything we do. We serve over **14,000 active and registered partners**, delivering empathetic, agile, and effective support in situations such as vehicle breakdowns, accidents, towing requests, and other unforeseen events. Our logo — a hand — is no coincidence: it represents the values guiding every decision we make: **transparency, empathy, and care for those who need it most.** Here, we believe great companies are built by great people. That’s why we invest in a **dynamic, purpose-driven environment committed to the growth** of everyone on our team. If you want more than just a job—if you seek a journey of **real evolution**—you’re in the right place. **Join our \#ExponentialEvolution** **Responsibilities and Duties** * Provide inbound and outbound customer service to our members nationwide; * Dispatch our service providers (towing, locksmiths, mechanics, technicians, etc.); * Ensure high-quality service delivered in the shortest possible time; * Enter information into internal systems; * Perform other duties inherent to the role. **Requirements and Qualifications** * Completed high school education; * Experience in telephone-based customer service; * Proficiency in computer applications; * Easy access to the Estoril neighborhood/BH; * Availability to work on weekends and holidays (12x36 rotating shift schedule). **Additional Information** **Employment Type:** CLT **Working Hours:** **Location:** Estoril/BH **Work Model:** In-person **What Tato Assist Offers You** Caju Card — **Freedom in your pocket, every day.** Forget rigid meal vouchers. With the Caju Card, you decide how to use it — for lunch with your team, at the supermarket, or wherever you prefer. It’s **R$ 40 per worked day**, with full flexibility. Transportation Voucher or Fuel Allowance — **You choose!** The choice is yours. Prefer the transportation voucher (with only a 6% payroll deduction), or a fuel allowance with no salary deduction whatsoever — valued at **R$ 150 or R$ 300**, depending on the distance between your home and the office? Wellhub — **Gym membership on us.** Your health is our priority. Therefore, the **basic Wellhub plan is fully covered by the company**, with optional plan upgrades available at a discounted rate. No more excuses not to take care of yourself! Unimed Health Plan — We truly care about your well-being. We offer a **co-payment Unimed health plan with no monthly salary deduction**. Onhappy — **Travel is part of life too.** Discounts on airline tickets and hotels, both domestic and international. Plus: a **R$ 100 welcome voucher and another R$ 100 birthday voucher**, to help you start planning your next adventure. Performance Academy — **Learning that drives results.** Access to our **exclusive training platform**, featuring strategic content and hands-on experiences designed to develop your technical skills and accelerate your growth within the company. Partnerships with Educational Institutions — **Invest in your career.** Because we believe in your potential, we offer **scholarships of up to 50%** for undergraduate, graduate, and language courses. Your next educational step can happen with our support. Career Development Plan — **Real growth.** Dedication and results are rewarded here. We provide a **structured career development plan**, enabling clear and recognized progression alongside us. Birthday Day Off — **It’s your day!** On your birthday, you deserve to celebrate your way. You have **three months from the date** to choose when to take your paid day off. After all, the celebration should happen at the perfect time for you! You Club — **Discounts on everything you use daily.** Supermarkets, cinemas, pharmacies, hotels, and much more. With the You Club, you get discounts at thousands of establishments across Brazil. Pet Health Plan — **The whole family matters.** Pets are family too! That’s why you receive exclusive discounts on AuHappy pet assistance plans, so you can take excellent care of your best friend. Gamification Program — **Hitting targets earns rewards.** Your goals become Ups—the company’s internal currency—which you exchange monthly for prizes at the Up Store. Here, performance is celebrated—and rewarded. SESC Card — **Experiences for you and your family.** Access to the nationwide SESC network for you and your dependents, offering quality activities, services, and experiences at low cost. Resting well is also part of a healthy career. **Have you ever imagined working in an environment of constant transformation, innovation, and growth? Here, that vision becomes reality.** We are a business consulting firm specializing in **outsourcing and strategic management**. We operate in Human Resources Management, Organizational Performance, Legal Advisory, Logistics, Process Improvement, and more—all using **agile methodologies and a genuine focus on results.** We believe organizational transformation begins with people. Therefore, each employee benefits from a structured career plan, biannual evaluations, and clearly defined growth paths. Our culture is built on **purpose, human development, and high performance**, all oriented toward your **exponential growth.** On this page, you’ll find job openings from Prime Results and our partner clients. All opportunities featured here share a common commitment: **fostering environments that develop and value people.**
João Silva
Indeed · HR
João Silva
Indeed · HR
