Customer Success Assistant

Description

Job Summary: Vanto Bank seeks committed and responsible professionals to manage customer relationships, identify sales opportunities, and resolve issues—building a solid career in an innovative environment. Key Highlights: 1. Constant professional growth and a solid career 2. An innovative, collaborative environment full of opportunities 3. Focus on understanding customers' needs and expectations If you are a committed, responsible individual seeking constant professional growth, this is the place for you. At **Vanto Bank, a bank belonging to the Cia G3 group**, we value talents who want to evolve, learn, and build a solid career in an innovative, collaborative, and opportunity-rich environment. Join us and grow alongside a bank that believes in your potential. **Location:** Praça Benjamin Guimarães, 65, Funcionários, Belo Horizonte \- MG. **Compensation Package:** BRL 2,500.00 (including an allowance of approximately BRL 500.00\). **Responsibilities:** * Maintain consistent communication to understand customers' needs and expectations. * Manage contract renewals and work to prevent cancellations (churn). * Identify upsell/cross\-sell opportunities and promote additional solutions. Resolve issues and manage crises, providing agile and effective support. **Requirements:** * Completed high school education. * Strong verbal and written communication skills. * Prior experience in customer service or post\-sales support is desirable. **Benefits:** * Allowance. * Performance bonus. * Corporate University. * Health and dental plan subsidy. * Life insurance. * Career development plan. **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM. **Employment Type:** CLT / On-site. Minimum Education Level: High School (Secondary Education)