Description: * Bachelor's degree in Information Technology, Computer Engineering or related fields; * Proven experience in infrastructure management, ERP systems and IT governance; * Proficiency in project management and agile methodologies; * Ability to handle fast-paced operations and high-pressure environments; * Strong negotiation and conflict management skills; * Resilient profile with a sense of urgency and ability to solve complex problems; * Proactive leadership, results-oriented and committed to team development. * Manage IT infrastructure including networks, servers, emails and operational software; * Supervise critical systems such as SAP, WMS, TMS, CRM and legacy systems; * Ensure high availability, information security and performance of systems and infrastructure; * Develop strategies to optimize processes and reduce operational risks; * Lead, develop and motivate a team of approximately 25 people; * Implement best practices in governance and regulatory compliance; * Manage IT service providers and service contracts; * Report directly to the Head of Technology at Friopeças (CTO). 2511240202461348063