Job Summary: Internship to assist the customer service team in various administrative and customer support activities, with a focus on communication and organization. Key Highlights: 1. Internship opportunity in a customer service environment 2. Development of communication and organizational skills 3. Participation in training sessions and team meetings **Description and Responsibilities:** **Schedule:** 10:00 AM to 4:00 PM **Level:** Internship **Employment Type:** Internship * Answer and route telephone calls; * Provide service to members via Sicoob electronic terminals and mobile apps; * Conduct initial screening for service at the service counter (PA); * Assist the customer service team with document digitization and archiving; * Prepare customer service reports and spreadsheets; * Perform other administrative tasks relevant to the department; * Participate in training sessions and other team meetings. **Requirements:** * **Education:** Currently enrolled in undergraduate studies up to the 4th semester in Administration, Accounting, Economics, Financial Management, or related fields; * Reside in the Santo Antonio neighborhood of Belo Horizonte\- MG; * Strong verbal and written communication skills; * Organizational ability and proactivity; * Proficiency in Microsoft Office suite; * Experience in face-to-face and telephone customer service; * Familiarity with customer relationship management (CRM) systems; * Availability to intern for 6 hours per day. * **Benefits:** Medical assistance, Gym allowance, Education allowance, Life insurance
João Silva
Indeed · HR
João Silva
Indeed · HR
