Store Manager

Description

Job Summary: We are seeking a Kiosk Manager with a commercial mindset and leadership attitude to manage a Chilli Beans kiosk in a shopping mall, lead the team, and ensure achievement of targets. Key Highlights: 1. Lead and develop the sales team with a focus on results 2. Ensure high-quality customer service and customer experience 3. Engage in sales activities and organize daily operational routines We are looking for a commercially oriented individual with leadership attitude and maturity to assume management responsibility for a Chilli Beans kiosk in a shopping mall. This position is ideal for someone who enjoys selling, is experienced in working with targets, has the energy to lead a team daily, and understands that results stem from presence, discipline, quality service, and consistent follow-up. As a Kiosk Manager, you will be responsible for leading the sales team, monitoring key performance indicators, ensuring adherence to Chilli Beans service standards, organizing daily operational routines, and achieving commercial targets. **Key Responsibilities:** * Lead, guide, and develop the sales team; * Monitor targets, conversion rate, average transaction value, and individual performance; * Ensure high-quality customer service and a positive customer experience; * Organize staff scheduling, daily routines, opening, and closing procedures; * Maintain the kiosk organized, well-stocked, and compliant with brand standards; * Actively participate in sales to set an example for the team; * Use controls and metrics to support daily decision-making. **We seek candidates who have:** * Experience in sales; * Experience in leadership or team management; * Strong communication skills and professional demeanor; * Responsibility regarding schedules, shift planning, and shopping mall routines; * Maturity to handle pressure, targets, and performance expectations; * A determined, organized, and results-oriented profile; * Availability to work shopping mall hours, including weekends and holidays; * Basic to intermediate Excel knowledge is a plus. **What We Value:** Individuals with attitude, commitment, desire to grow, sense of responsibility, and passion for customer service and sales. Chilli Beans values diversity and encourages applications from people with diverse backgrounds, experiences, and career paths. **Apply now and come lead an operation full of energy, style, and results focus.** Minimum Education: High School Diploma (Secondary Education) * Transportation Allowance * Meal Voucher * AWARDS * Commissions