**Vivver Sistemas** Vivver Sistemas has been in the market since 1999, operating in the software management sector with a focus on Public Health. It strives to deliver comprehensive, intelligent, modular, and highly integrated solutions, supported by a highly skilled technical and specialized team—ensuring excellence in service delivery. Additionally, the company offers e-learning courses to further train its employees and system users. Its headquarters is located in Belo Horizonte/MG, and its client portfolio includes public institutions across the entire national territory, with regional offices in Macaé/RJ, Montes Claros/MG, and Passos/MG. **Job Responsibilities** **Support and Customer Service** Handling remote and on-site service requests Providing direct user support Identifying user needs and implementing appropriate solutions Performing maintenance on operational software **Infrastructure and Data Center** Administering physical and virtual server infrastructure Maintaining Windows and Linux environments Organizing and maintaining the IT room, racks, cables, and equipment Monitoring and periodically verifying data center assets **Networking** Monitoring switches, Wi-Fi access points (APs), network links, and connections Verifying the functionality of active and backup links Ensuring network asset health and internal connectivity **Monitoring and Management** Monitoring servers, services, and network assets Proactively identifying risks and failures Managing data storage Recording incidents and documenting routines Implementing simple improvements and automations (Bash/PowerShell scripts) **Projects** Participating in infrastructure expansion and modernization projects Assisting in the implementation of new solutions, migrations, and adjustments **Requirements** * Technical degree in Information Technology * Residency in **Belo Horizonte/MG or nearby areas** **Technical Knowledge** Windows operating system and related tools; Basic knowledge of computer networks; Basic knowledge of information security; Basic knowledge of hardware and software; Proficiency in Microsoft Office suite; Familiarity with asset analysis and monitoring tools; Intermediate or advanced proficiency in Windows; Basic knowledge of Active Directory (AD), Group Policy Objects (GPO), DHCP, and Proxy; Proficiency in Linux operating system; Knowledge of PostgreSQL database; Server knowledge