Job Summary: Systems Implementation Analyst at one of Brazil's top technology companies, contributing to system evolution and customer relationship management. Key Highlights: 1. Be part of a technology company that is a market reference. 2. Contribute to the evolution of systems and solutions. 3. A collaborative, respectful environment with investment in professional development. As a Systems Implementation Analyst at Montreal, you will join one of Brazil’s leading technology companies. Our journey began over thirty years ago with a small team of engineers passionate about innovation. In 1986, visionary individuals committed themselves to technology and its power to transform the world. That was only the beginning of a trajectory that has made us a solid market reference and one of the best companies to work for. **Responsibilities and Duties** * Gather requirements from customers and document them. * Perform system implementations, maintenance, and training. * Handle support tickets, prioritizing SLA and severity. * Contribute ideas and solutions for system evolution. * Conduct requirement assessments and proof-of-concept tests. **Requirements and Qualifications** * Proficiency in Excel, formulas, and Windows. * Strong communication skills and ease in dealing with customers. * Proactivity and teamwork spirit. * Ability to solve problems under pressure. **Preferred Qualifications:** * Experience in technical support, implementation, and/or financial/consignment systems. * An engaged, collaborative, and innovative profile. **Additional Information** * Health Insurance; * Dental Insurance; * Life Insurance; * Childcare Assistance; * Transportation Allowance; * Meal or Food Allowance; * Benefits Club; * Access to Wellhub; * Online personal training consultancy; * Opportunity for engagement via service provision contract. In continuous development, we foster a collaborative, respectful, and agile environment. **We invest in talent development** and in implementing practices that optimize and integrate diverse technological and innovative aspects.